Frequently Asked Questions

General

Are your products third party tested?

They are! You can find lab certificates for each batch HERE.

My order was damaged, what do I do?

If your product is damaged or your cans are dented, please contact us at hello@thecreativedepartment.com.

We will work with you to resolve the issue based on the situation. 

What are your refund and return policies?

We want you to love every product you receive from us. However, due to the nature of consumable products, we do not accept returns.

If your cans arrive dented or if you're not completely satisfied with your purchase, please contact us at hello@thecreativedepartment.com. Your satisfaction is our priority, and we'll do our best to make things right.

How much is shipping?

Shipping is a flat $10, with free shipping offered for orders over $100.

How do I track my order?

You will be emailed a tracking number once your order has shipped.

What if I have more questions?

Email us at hello@thecreativedepartment.com, we would love to hear from you!

Flow State FOrmula

Why did you make Flow State?

Because we were tired of feeling stuck and struggling to make progress on our projects. We wanted something that would take the edge off, get ideas flowing, and help us focus. So we made it. And now, you get to enjoy it too.

How will Flow State make me feel?

Like finding your rhythm. Expect a clear head, a sense of calm momentum, and a gentle lift that helps ideas spark and flow with ease.

How long will it take to feel Flow State?

No long wait times here, you’ll feel the shift in 10–15 minutes thanks to our fast-acting nano-emulsion technology. Effects last about 2 hours, but the ideas? Those might just stick around forever.

What is the full Flow State ingredient list? 

Filtered Water, Lemon Juice, Sugar, Natural Flavors, Orange Juice Contrate, Citric Acid, KSM-66 Ashwagandha Root Extract, L-Alpha Glycerylphosphorylcholine, L-Theanine, Lion's Mane Extract, Hemp Emulsion, Stevia

Is Flow State legal?

You bet! The Delta-9 THC in our products is derived from federally legal hemp and contains a Delta-9 THC concentration of less than 0.3%. This ensures we stay fully compliant with the 2018 farm bill.

When should I drink Flow State?

Reach for one anytime you want to spark inspiration or need that extra creative push. Great for early evening, creative sessions, or social hangs. Nootropics do have slight stimulating properties, so maybe don’t chug one right before bed.

I am under 21, can I still drink Flow State?

Nope. Our products are for 21+ only. No exceptions.

Will this show up on a drug test?

Flow State contains THC, so any drug test that is testing for THC could show up positive.

Does your product feel different from traditional THC edibles?

Absolutely—that’s the goal. We wanted a THC experience that enhance creativity without the heavy lag of regular edibles. Thanks to nano-emulsification, effects kick in within 10-15 minutes, giving you a clean, energizing buzz that keeps your ideas moving.

I don't usually consume THC, will I get too high?

Highly unlikely. This drink is designed to be easygoing, even for individuals who don’t often consume THC. It’s microdosed, so you’re in control. Start with half a can, wait 10-15 minutes, and see how you feel. You’re steering this ship.

How is your product different from other THC beverages?

We set out to engineer a beverage specifically for creative effects. After a year of testing, we found a combination of 6 ingredients that increased inspiration, decreased anxiety and put us in the flow state for multiple hours.

Social Formula

What is Kanna?

Kanna is a South African succulent that’s been traditionally used for centuries to support mood and emotional balance. It’s the hero ingredient in Social Formula, helping bring its euphoric, uplifted, and connected feeling to life.

How will Kanna make me feel?

Like you’re more present, open, and tuned into the people around you. Expect a gentle lift, a brighter mood, and a lightly euphoric buzz without the alcohol.

Is Kanna legal?

Yep. Kanna is a natural plant ingredient and it’s legal in the U.S.

How long does Social Formula take to kick in?

Most people start to notice the shift within about 20 to 30 minutes, with effects lasting around 2 hours. Everyone’s body is different, so start with one and give it a little time to do its thing.

When should I drink Social Formula?

Reach for Social Formula before a party, dinner, picnic, hike, or anytime you want to feel more open and connected. It’s made for social moments without the alcohol.

Why did you make Social Formula?

We wanted an alcohol-free drink that still brought something to the moment. Social Formula was made for the nights you want to feel open, uplifted, and connected without relying on alcohol.

How many should I drink?

Start with one for a light, social buzz. Two is great for bigger nights out, and three is for festivals, concerts, or when you’re settling in for a longer night. We do not recommend consuming more than four in a 24-hour period.

Can I take Kanna while on SSRIs?

We don’t recommend using Social Formula if you’re taking SSRIs or other prescription medications unless your healthcare provider says it’s okay. Kanna may interact with serotonin pathways, and everyone’s body is different, so this is one of those “ask your doctor first” moments.

Why do some people feel Kanna and some do not?

Some people feel the shift quickly, while others notice something more subtle. Your body chemistry, sensitivity to Kanna, mindset, setting, and even what you’ve eaten that day can all play a role. Kanna can also have a “priming” effect, meaning some people feel it more clearly the second or third time. Start with one and give it time to settle in.

Can Kanna give you a stomach ache?

It can for people with sensitive stomachs. Kanna is a botanical ingredient, and everyone’s stomach handles botanicals a little differently. We recommend starting with one, avoiding an empty stomach if you’re sensitive, and giving your body a chance to get acquainted.

Why does Kanna make me yawn?

Some people notice yawning when Kanna starts to kick in. It doesn’t necessarily mean you’re tired. Kanna may interact with serotonin pathways, and yawning is one way that shift can show up for some people. Think of it as your body settling into the experience. Start with one and see how it feels for you.

Is Social Formula for daytime or nighttime?

Both. Social Formula is made for social moments, whenever they happen. Bring it to a brunch, a daytime hang, a dinner, a show, or a night out when you want to feel more open, uplifted, and connected without alcohol.